RIDEZ NEMT

Our Privacy Policy in a nutshell

The following notes give you an overview of how we collect and process your information. This is an overview, but if you want to know it exactly, you will find a detailed description here. Your rights as a user of our services

Ridez NEMT guarantees the protection of your privacy right and legal right of all its. When you download our Ridez NEMT app we assure you that your confidential personal and financial information including your names, passwords, codes, usage information remains protected at all times. Ridez NEMT will provide adequate notification as to the status of the information and that such limited data or information shall only be shared to third parties you authorize and in accordance to state and federal laws. All personal information and sensitive data you submitted shall only be stored and utilized pertinent to your request in securing third party services and as long as the you authorize the Ridez NEMT app. You has the option to agree to allow Ridez NEMT to utilize and retain the information for a limited purpose and time for which you give permission for us to do so. You have the right to information, correction, blocking or deletion of your data at any time. Any given consent can be revoked at any time and you may partially object to the processing of your data, even if no consent was required from you for the processing. You can contact our data protection officer at any time for further information on privacy issues. Our data protection officer Romwell M. Sabeniano, MBA.HCM (909)827-8644 at [email protected]

Data we collect about you:

On the one hand, your data is captured because you communicated it to us. This may, for example, be data that you enter in our contact form. Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (e.g. Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you visit our platform.

Registration Information:

When you register for RidEZ NEMT app (for the use of our services, free offer, paid subscription, or use of a code), we collect the personal information that you voluntarily provide to us when registering through your access device.

Mobile Advertising ID: If not disabled by the user, we collect the Mobile Advertising ID provided by your mobile device. If you do not want us to collect this Mobile Advertising ID, you can always disable or change this on your device. Please see this manual for iOS devices and this manual for Android devices.

Cookies and Cookie-Policy:

For the provision of the RidEZ NEMT service and to make our offer more user-friendly, effective and secure, we also use so-called cookies for data collection and storage. Cookies are small data packets that are stored on your device and do no harm. We collect Cookies in the following categories.

Necessary technical or functional cookies: They help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies: They enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistical cookies: They help website owners to understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing cookies: They are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Cookie settings: You can change your cookie settings anytime using this Link.

Tracking Services: We use tracking services to collect information about the behavior of visitors to our pages. This way we can ensure an optimal user experience. These services use pseudonymised user profiles with the help of cookies, so that a direct inference to persons is not possible. Of course you can object to the creation of these profiles at any time. Incidentally, each access device can be configured in such a way that basically no cookies can be created at all, or they can be deleted directly after the session.

Social Plugins: Our pages contain buttons from various social networks so that you can recommend our offers, services and / or products to other interested people. If you click on such a button, data such as your current IP address, browser and access device information (type and operating system), the resolution of the screen, if you have plug-ins installed it will be the referrer (from where you came to the site) and the current URL to the site operator.

Newsletter: When you sign up for our newsletter, your email address will be used for information on advertising and advertising purposes. Of course, this is voluntary and you can unsubscribe at anytime.

Payment Information: If you use our free access, any of our trial phases or any of our subscriptions or you purchase anything through the Service, your credit card information and other financial information we need to process the payment will be collected and stored with a payment service provider. We receive very little information from the payment providers about you.

Personal Data of Children: We are not aware of collecting personal data from children under 16 years of age; if you are under 16 years of age, please do not register for RidEZ NEMT or send us any personal data. If we learn we have collected personal data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal data, please contact us at Rideznemt.com

How we collect your data

We collect your data in three different ways:

automated when you visit our website.
through cookies
through your voluntary input

What we use your data for:

We want to offer you a faultless use of our services. Therefore, data is needed for the administration and troubleshooting of our websites. We pass on the collected data for processing to the respective internal departments as well as to other affiliated companies of RidEZ NEMT or to external service providers and contract processors according to the required purposes. However, we are constantly improving ourselves and offering you optimized services, data in pseudonymised form (through usage profiles) are also needed for advertising and/or market research. Of course, this can be contradicted at any time.

How we work with partners

In some cases, your data is also processed with the help of third-party providers of various online services (please refer to our privacy policy in detail further below). However, this is exclusively regulated by data processing agreements and the processing is instruction-bound, so that we always keep the responsibility for the processing.

Use of your data for other purposes

In addition to the purposes already mentioned, we are also subject to legal requirements. These are:

any request for information (and the related disclosure) to governmental authorities
any request for information (and the related disclosure) to copyright holders
for the misuse recognition of our provided services
trouble-shooting or -avoidance

Our Privacy Policy in Detail

General and Responsible Entity

We are glad that you are interested in RidEZ NEMT. In order to provide you with our service, we need certain information about you (including personally identifiable information (information that identifies you personally). This Privacy Policy explains what information we collect about you for what purpose and what we use it for. It also explains what rights you have with regard to the data processing operations affecting you. Responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of consent

Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by email to Rideznemt.com is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

In the event of data protection violations, you, (the person concerned) have the right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based or in which you have your residence. A list of data protection officers and their contact details can be found here.

SSL or TLS Encryption

We use SSL or Internet security for security reasons and to protect the transmission of sensitive content, such as orders or requests you send to us. TLS encryption. An encrypted connection is indicated by the browser's address bar switching from "http: //" to "https: //" and the lock icon in your browser bar. If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.

Information, Correction, Deletion, Blocking, Data Transferability

You have the right at any time to request information about your personal data processed by us free of charge. In particular, you may request us to provide information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right of rectification, deletion, limitation of processing or opposition, passing a right of appeal, the origin of their data (if not collected by us) and the existence of automated decision-making including profiling and, where appropriate, meaningful information about your details. You have the right to request the immediate correction of incorrect or incomplete personal data of you stored by us. You have the right to request the deletion of your personal data stored by us, except in cases where the processing of the data is required for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims. You have the right to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data and you the data for the assertion, exercise or defense of legal claims or if you have objected to the processing. You have the right to receive your personal information that you have provided to us in a structured, common and machine-readable format or to request that it be sent to another person in charge.

Right to Object

If your personal data is processed based on legitimate interests, you have the right to file an objection against the processing of your personal data provided that there are reasons for this arising from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right to objection, which is implemented by us without specifying any particular situation. If you want to exercise your right to object, please send an email to Rideznemt.com.

Data Collection and Use

Server Log Files

Our provider of the platform automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request and the IP address. The data is for data security and error analysis only. A merge of this data with other data sources will not be done. The basis for processing allows the processing of data to fulfill a contract or pre-contractual measures. The server log files are automatically deleted after 2 weeks.

Cookies and Cookiebot

We use so-called cookies. Cookies do not harm your access device and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your access device and stored by your browser. Most of the cookies we use are so-called "session cookies". They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our website. We as website operators have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. If other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, they will be treated separately in this privacy policy.

We collect Cookies in the following categories:

Necessary technical or functional cookies: Functional cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function without these cookies.
Analytical cookies: These cookies collect information about how visitors use the website. We might also use analytics cookies to test new ads, pages, or features.
Marketing cookies: These cookies are placed by third-party advertising platforms to deliver ads and track ad performance, enabling advertising networks to deliver ads that may be relevant to you.
Cookie settings: You can change your cookie settings anytime using this Link. The encrypted key and the cookie status are stored on the user's end device using a cookie in order to establish the corresponding cookie status when the page is called up in the future. This cookie is automatically deleted after 12 months.

Information you provide

This may include:

User profile: We gather data when you make or refresh your RidEZ NEMT account. This may incorporate your name, email address, telephone number, login name and secret key, address, installment or keeping money data (counting related installment check data), government recognizable proof numbers, for example, Social Security number, driving permit or identification whenever required by law, date of birth, photograph and mark. This likewise incorporates driver vehicle or protection data. This likewise incorporates the inclinations and settings that you empower for your RidEZ account.

Background check information We may gather historical verification data in the event that you join to utilize RidEZ NEMT services as a driver or companion service provider. This may incorporate data, for example, your driving history or criminal record (where allowed by law). This data might be gathered by an information provider for RidEZ NEMT.

User content:

We may gather data that you submit when you contact RidEZ NEMT customer support, give appraisals or compliments to different user, or generally contact RidEZ NEMT.

Information created when you use our services

This may include:

Location
information

Depending upon the RidEZ NEMT services you use and your application settings or gadget consents, we may gather your exact or inexact area data as decided through information, for example, GPS, IP address and Wi-Fi.

When you are using the app as a rider, companion or driver, RidEZ NEMT gathers area data when the RidEZ NEMT application is running in the closer view (application open and onscreen) or background (application open yet not onscreen) of your gadget.

Riders and drivers can utilize the

RidEZ NEMT application without permitting RidEZ NEMT to gather their location information. Be that as it may, this may influence the usefulness accessible on your RidEZ NEMT application. For instance, on the off chance that you don't permit RidEZ to gather your area data, you should enter your get address physically. What's more, area data will be gathered from the driver amid your excursion and connected to your record, regardless of whether you have not permitted RidEZ to gather your area data.

Transaction information

We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, delivery information, date and time the administration was given, sum charged, separate voyaged, and installment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.

Usage information

We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.

Communications data

We empower user to speak with one another and RidEZ by means of the RidEZ applications, sites and other services. For instance, we empower drivers and riders, are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, RidEZ gets some data with respect to the calls, including the

date and time of the call/content and the substance of the interchanges. RidEZ may likewise utilize this data for customer support services (counting to determine question between user), for well being and security purposes, to enhance our items and services, and for investigation. Information from other sources

This may include:

User feedback, such as ratings or compliments
user furnishing your data regarding referral programs.
user asking for services for you or for your benefit.
user or others giving data in association claims or debate.
RidEZ colleagues through which you make or access your RidEZ account, for example, installment suppliers, internet based life services, on-request music services, or applications or sites who utilize RidEZ' APIs or whose APIs RidEZ utilizes, (for example, when you arrange a stumble on Google Maps).
Protection suppliers (on the off chance that you are a driver or companion provider).
Money-related services suppliers (on the off chance that you are a driver or companion provider).
Accomplice transport organizations (in the event that you are a driver who utilizes our services through a record related with such an organization).
The proprietor of a RidEZ for Business or RidEZ Family profile that you use.
Publicly available sources.
Marketing service providers.

RidEZ may consolidate the data gathered from these sources with other data in its ownership.

How we utilize your data

RidEZ gathers and uses data to empower dependable and helpful transportation, conveyance and different items and services. We likewise utilize the data we gather:

To improve the well being and security of our user and services.
For customer support.
For innovative work
To empower interchanges to or between user
To give advancements or challenges regarding legitimate procedures

RidEZ does not offer or share your own data to outsiders for outsider direct showcasing purposes. RidEZ utilizes the data it gathers for purposes including:

Providing services and features

RidEZ utilizes the data we gather to give, customize, keep up and enhance our items and services. This incorporates utilizing the data to:

Make and refresh your record.
Verify your identity.
Process or encourage installments for those services. Offer, acquire, give or encourage protection or financing policies regarding our services.
Track the advancement of your transaction or conveyance.
Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a driver, allude a companion to RidEZ split charges or offer your ETA.
Empower highlights to customize your RidEZ account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.
Empower availability includes that make it less demanding for user with handicaps to utilize our services, for example, those that empower hard of hearing or in need of a hearing aide drivers to alarm their riders of their incapacities, permit just instant messages from riders, and to get blazing outing demand warnings rather than sound notices.
Perform inward tasks important to give our services, including to investigate programming bugs and operational issues, to lead information examination, testing and look into, and to screen and dissect use and movement patterns.

Cookies and third-party technologies

RidEZ and its accomplices use cookies and other identification technologies on our applications, sites, messages and online promotions for purposes portrayed in this approach. Cookies are little content documents that are put away on your program or gadget by sites, applications, online media and commercials. RidEZ utilizes treats and comparable advancements for purposes, for example:

Validating clients
Recollecting
client inclinations and settings.
Deciding the prevalence of substance.
Conveying and estimating the viability of publicizing efforts
Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations.

We may likewise enable others to give group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads. These substances may utilize treats, web reference points, SDKs and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regards to your decisions identifying with such advances.

Choice and transparency

RidEZ gives the way to you to see and control the data that RidEZ gathers, including through:

in-app privacy settings
device permissions
in-app ratings pages
marketing
opt-outs

You can likewise ask RidEZ to give you clarification, duplicates or revision of your information.

PRIVACY SETTINGS

The Privacy Settings menu in the RidEZ Rider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from RidEZ. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.

Location information

RidEZ utilizes riders' gadget area administrations to make it simpler to get a sheltered, dependable excursion at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster. You can empower/incapacitate or change RidEZ accumulation of rider area data whenever through the Privacy Settings menu in the RidEZ application, or by means of the settings on your cell phone. On the off chance that you cripple the gadget area benefits on your gadget, your utilization of the RidEZ application will be influenced. For instance, you should enter your get or drop-off areas physically. What's more, area data will be gathered from the driver amid your outing and connected to your record, regardless of whether you have not empowered RidEZ to gather your area data.

Notifications: Account and trip updates

RidEZ gives clients arrange status warnings and updates identified with your record. These warnings are an important piece of utilizing the RidEZ application and can't be handicapped. In any case, you can pick the strategy by which you get these notices through the Privacy Settings menu in the RidEZ application.

Notifications: Discounts and news

You can empower RidEZ to send you text messages or email warnings about limits and news from RidEZ. You can empower/impair these notices whenever through the Privacy Settings menu in the RidEZ application.

DEVICE PERMISSIONS

Most portable stages (iOS, Android, and so on.) have characterized specific kinds of gadget information that applications can't access without your consent. These stages have diverse authorization frameworks for acquiring your consent. The iOS stage will caution you the first run through the RidEZ application needs authorization to get to particular sorts of information and will give you a chance to consent (or not). Android gadgets will advise you of the authorizations that the RidEZ application looks for before you first utilize the application, and your utilization of the application establishes your consent.

Updates to this policy

We may sometimes refresh this arrangement. We may sometimes refresh this arrangement. On the off chance that we roll out huge improvements, we will inform you of the progressions through the RidEZ applications or through others means, for example, email or text. To the degree allowed under pertinent law, by utilizing our administrations after such notice, you agree to our updates to this strategy. We urge you to occasionally survey this strategy for the most recent data on our protection rehearses. We will likewise make earlier forms of our protection strategies accessible for survey.